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The Jet Park Story Journey with us and discover a unique NZ experience


For over 20 years Jet Park Hotels has been dedicated to providing excellent service and genuine Kiwi hospitality to our guests. We are passionate about New Zealand and ensuring that every guest who steps through our doors has the best experience possible.

While our guests are one of our greatest joys, our staff are one of our greatest assets. The outstanding individuals who make up the Jet Park team work tirelessly every day to share their joys and their passions, delivering the very best care and service to our guests and to each other.

Over the years, we have grown from a single hotel in Auckland to a broader family of hotels around New Zealand. Here at Jet Park, we are a family… an extended family that includes not only our staff but also our guests. We pride ourselves on making everyone feel welcome and hope that you find a home within our walls.

The Jet Park Hotels' Mission Statement


Our Business

We aim to operate an ethical business in the Hotel sector offering products and services that provide value for money, quality, exceptional service and consistency. 

  • We will provide excellent service to all customers to achieve total satisfaction.

  • We will accomplish high productivity levels through sound planning, organisation and teamwork.

  • We will earn sufficient profits to ensure investment in the business together with providing a good return to owners.

  • We will earn high employee loyalty and motivation by providing a respectful, safe, collaborative and responsive work environment.

  • We will gain recognition in the market for being a highly professional, ethical, quality-assured business.

Our mission statement concentrates on the four key components that we consider essential: our customers, our owners, our staff and the community in which we operate.

Customers

We value our customers as the foundation of our business. Our relationships with customers and suppliers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.

Staff

We respect the experience and skills of our staff and value the contribution that every person makes to the team. We recognised that pride and enjoyment in the job come from working in a respectful, safe, collaborative and responsive work environment. Our goal is to work together to reward, train and develop our staff in ways that acknowledge performance and individual abilities.

Community

We recognise that our actions must acknowledge our responsibilities for the well being and stability of the community, and our environment as a whole. With this in mind, we will aim to support local community initiatives, and actively undertake and implement environmentally aware business systems and services.

Owners

We have a long-term responsibility to our owners to operate with care, efficiency and of prime importance, at a profit. Our objective is to earn the profits needed to provide a consistent increase in the value of the business, a good return on investment for the owners, and to finance the ongoing development and growth of our business.

Reviews

umchinni

Best wishes and a big thank you to all the management/ operational staff at Jett Park, medical doctors and nurses at the hotel, house keeping and Kitchen staff. All the staff saw that we were very comfortable and made us feel at home.

gizmo69ml

Good committed staff. Restaurant could display more courtesy on some call occasions. House keeping were regular and always offering to send convenient supplies to room. The walking staff were approachable and forthcoming with information. I'd come back.

Michael Licence

Good committed staff. Restaurant could display more courtesy on some call occasions. House keeping were regular and always offering to send convenient supplies to room. The walking staff were approachable and forthcoming with information. I'd come back.

Richard From Central

Hi I would just like to say to all future customers that my stay at the Jetpark Motel was very nice, I really enjoyed my stay here would also like to compliment the food, was very nice good variety and very filling i really enjoyed the Butterchicken and Boyzen Berry Moose. Staff were also very polite and helpful so were the Doctors and government officials. Would also give thanks to the people who run the Jetpark hotels for dedicating there facilities in the name of covid and helping our country become covid free. I felt very safe. Would I recommend Jetpark to my friends and family of course I would im very impressed with the facilities good wifi and great food complments to the chefs thanks to the staff for being helpful i would give Jetpark 8/10 for facilities and a 9/10 for staff and hospitality i didnt get weird vibes here, very welcoming. Yours Sincerely Room. 395 🙏

Teremoana07

Was really great at jet park hotel Auckland just the wifi was not to great that's all but all and all had a great time and the kids enjoyed their time as well at jet park hotel Auckland. Services from all workers, were the best

Teremoana/Rangimaria/Kahurangi Ranui-Emillie/Albert-Ranui/Garae-Ranui

Was really great at jet park hotel Auckland just the wifi was not to great that's all but all and all had a great time and the kids enjoyed their time as well at jet park hotel Auckland. Services from all workers, were the best

Karn Roguski

I don't like it

Penitito Iosefo

Good service all round from housekeeping,kichen,all lovely people from doctors to all staff.Thank you so much.God Bless.A thousand word and five thousand characters doesn't review or explain what is real and how you feel inside your heart.Just the prayer between you and your God because He's the only one who knows what is in your heart full stop.

ssrabits

Thank you for all you guys have done for me, just need to improve on the nurses with communication about when we can leave and make sure that it is the date that they say and not having multiple nurses tell me different times when my departure is. Other than that the nurses are awesome

Cainan Hall

Thank you for all you guys have done for me, just need to improve on the nurses with communication about when we can leave and make sure that it is the date that they say and not having multiple nurses tell me different times when my departure is. Other than that the nurses are awesome

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