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The Jet Park Story Journey with us and discover a unique NZ experience


For over 20 years Jet Park Hotels has been dedicated to providing excellent service and genuine Kiwi hospitality to our guests. We are passionate about New Zealand and ensuring that every guest who steps through our doors has the best experience possible.

While our guests are one of our greatest joys, our staff are one of our greatest assets. The outstanding individuals who make up the Jet Park team work tirelessly every day to share their joys and their passions, delivering the very best care and service to our guests and to each other.

Over the years, we have grown from a single hotel in Auckland to a broader family of hotels around New Zealand. Here at Jet Park, we are a family… an extended family that includes not only our staff but also our guests. We pride ourselves on making everyone feel welcome and hope that you find a home within our walls.

The Jet Park Hotels' Mission Statement


Our Business

We aim to operate an ethical business in the Hotel sector offering products and services that provide value for money, quality, exceptional service and consistency. 

  • We will provide excellent service to all customers to achieve total satisfaction.

  • We will accomplish high productivity levels through sound planning, organisation and teamwork.

  • We will earn sufficient profits to ensure investment in the business together with providing a good return to owners.

  • We will earn high employee loyalty and motivation by providing a respectful, safe, collaborative and responsive work environment.

  • We will gain recognition in the market for being a highly professional, ethical, quality-assured business.

Our mission statement concentrates on the four key components that we consider essential: our customers, our owners, our staff and the community in which we operate.

Customers

We value our customers as the foundation of our business. Our relationships with customers and suppliers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.

Staff

We respect the experience and skills of our staff and value the contribution that every person makes to the team. We recognised that pride and enjoyment in the job come from working in a respectful, safe, collaborative and responsive work environment. Our goal is to work together to reward, train and develop our staff in ways that acknowledge performance and individual abilities.

Community

We recognise that our actions must acknowledge our responsibilities for the well being and stability of the community, and our environment as a whole. With this in mind, we will aim to support local community initiatives, and actively undertake and implement environmentally aware business systems and services.

Owners

We have a long-term responsibility to our owners to operate with care, efficiency and of prime importance, at a profit. Our objective is to earn the profits needed to provide a consistent increase in the value of the business, a good return on investment for the owners, and to finance the ongoing development and growth of our business.

Reviews

AntoniaLawson

Under the difficult circumstances of having to quarantine for two weeks I enjoyed my stay at Jet Park Hotel. All of the staff were extremely friendly and welcoming which made my stay at Jetpark much more enjoyable. They always made conversation and were empathetic in regards to quarantine not being easy. The food was awesome, the portions were a good size, I didn't have one meal I didn't enjoy, and there was definitely no shortage of food! My stay at Jetpark was the second time I have done New Zealand quarantine and this was definitely my better experience out of the two. The big space outside to walk made all of the difference. My room was a good size and and housekeeping came around everyday with anything I needed. The nurses and doctors were also very helpful. You will definitely be well looked after at Jet Park!

Antonia Lawson

Under the difficult circumstances of having to quarantine for two weeks I enjoyed my stay at Jet Park Hotel. All of the staff were extremely friendly and welcoming which made my stay at Jetpark much more enjoyable. They always made conversation and were empathetic in regards to quarantine not being easy. The food was awesome, the portions were a good size, I didn't have one meal I didn't enjoy, and there was definitely no shortage of food! My stay at Jetpark was the second time I have done New Zealand quarantine and this was definitely my better experience out of the two. The big space outside to walk made all of the difference. My room was a good size and and housekeeping came around everyday with anything I needed. The nurses and doctors were also very helpful. You will definitely be well looked after at Jet Park!

jamie wilson

great value for money

annniiie2021

Was referred to Jet Park for Isolation. Excellent service from house keeping aswell as room service. The Avsec staff were very helpful. Specifically the short samoan guy. Very understanding and helpful.. the room however was disappointing as the toilet was noisy and the shower was leaking from the side of wall, leaving a awful smell on carpet..

Annie Teiti

Was referred to Jet Park for Isolation. Excellent service from house keeping aswell as room service. The Avsec staff were very helpful. Specifically the short samoan guy. Very understanding and helpful.. the room however was disappointing as the toilet was noisy and the shower was leaking from the side of wall, leaving a awful smell on carpet..

maoritravel

The staff were very welcoming on arrival, very friendly atmosphere and always helpful during my stay at Jet Park hotel. Room was comfortable clean and tidy, food was great and service was on time. would recommend Jet Park to friends and family.

Pita Cooper

The staff were very welcoming on arrival, very friendly atmosphere and always helpful during my stay at Jet Park hotel. Room was comfortable clean and tidy, food was great and service was on time. would recommend Jet Park to friends and family.

lolamatai06

Thank you for an amazing stay and highly recommend. Service was great staff were very helpful and would definitely stay again. Food was amazing. Met every single one of my standards and definitely enjoyed myself.

Lola Heredia

Thank you for an amazing stay and highly recommend. Service was great staff were very helpful and would definitely stay again. Food was amazing. Met every single one of my standards and definitely enjoyed myself.

ravinders2005

Everything was good..Food was good.. Room was good.. Room service was fantastic.. MIQ staff was good..Very helpful.. Room was great.. Service was great Chef was great and very polite and helpful Excellent hotel and service

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