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The Jet Park Story Journey with us and discover a unique NZ experience


For over 20 years Jet Park Hotels has been dedicated to providing excellent service and genuine Kiwi hospitality to our guests. We are passionate about New Zealand and ensuring that every guest who steps through our doors has the best experience possible.

While our guests are one of our greatest joys, our staff are one of our greatest assets. The outstanding individuals who make up the Jet Park team work tirelessly every day to share their joys and their passions, delivering the very best care and service to our guests and to each other.

Over the years, we have grown from a single hotel in Auckland to a broader family of hotels around New Zealand. Here at Jet Park, we are a family… an extended family that includes not only our staff but also our guests. We pride ourselves on making everyone feel welcome and hope that you find a home within our walls.

The Jet Park Hotels' Mission Statement


Our Business

We aim to operate an ethical business in the Hotel sector offering products and services that provide value for money, quality, exceptional service and consistency. 

  • We will provide excellent service to all customers to achieve total satisfaction.

  • We will accomplish high productivity levels through sound planning, organisation and teamwork.

  • We will earn sufficient profits to ensure investment in the business together with providing a good return to owners.

  • We will earn high employee loyalty and motivation by providing a respectful, safe, collaborative and responsive work environment.

  • We will gain recognition in the market for being a highly professional, ethical, quality-assured business.

Our mission statement concentrates on the four key components that we consider essential: our customers, our owners, our staff and the community in which we operate.

Customers

We value our customers as the foundation of our business. Our relationships with customers and suppliers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.

Staff

We respect the experience and skills of our staff and value the contribution that every person makes to the team. We recognised that pride and enjoyment in the job come from working in a respectful, safe, collaborative and responsive work environment. Our goal is to work together to reward, train and develop our staff in ways that acknowledge performance and individual abilities.

Community

We recognise that our actions must acknowledge our responsibilities for the well being and stability of the community, and our environment as a whole. With this in mind, we will aim to support local community initiatives, and actively undertake and implement environmentally aware business systems and services.

Owners

We have a long-term responsibility to our owners to operate with care, efficiency and of prime importance, at a profit. Our objective is to earn the profits needed to provide a consistent increase in the value of the business, a good return on investment for the owners, and to finance the ongoing development and growth of our business.

Reviews

diyadavis1991

Over all experience was good except the food..Nurses and other staffs are very good. The hotel staffs give all the relevant information through phone call. I like the service they provided during my quarantine.

Diya Davis

Over all experience was good except the food..Nurses and other staffs are very good. The hotel staffs give all the relevant information through phone call. I like the service they provided during my quarantine.

phoolishkid

Had my iso here was all round awesome long stay but good at the end of it food was good rooms and service was good as well ill stay again if i had to do iso again and the Security team are choice as very good and nice people

Tahana Te Johnson

Had my iso here was all round awesome long stay but good at the end of it food was good rooms and service was good as well ill stay again if i had to do iso again and the Security team are choice as very good and nice people

shepardnhema

We enjoyed our stay at your hotel because the environment was conducive. Entertainment was available. The staff is well organized and is easy to work with. Communication was made easy.Requests made were attended to in a short time. Our concerns were catered for. Keep up the good work.

Shepard/ Edmore / Tinevimbo Nhema

We enjoyed our stay at your hotel because the environment was conducive. Entertainment was available. The staff is well organized and is easy to work with. Communication was made easy.Requests made were attended to in a short time. Our concerns were catered for. Keep up the good work.

kavitha2022

Excellent service Quality of staff great Medical team superb Kindness of staff well appreciated Appreciate the time slots allowed for family outings. Could include more of Indian cuisine in the menu. Thanks a lot for supporting us mentally and physically during quarantine.Well appreciated.

Kavitha/Dia Ramachandra/Madhu

Excellent service Quality of staff great Medical team superb Kindness of staff well appreciated Appreciate the time slots allowed for family outings. Could include more of Indian cuisine in the menu. Thanks a lot for supporting us mentally and physically during quarantine.Well appreciated.

Numieshay

Everything was Very Good! The food could be a little more hot but the portions were good tho! Maybe there could be abit more stuff to do when people go out for their walks, more shade aswell and possibly seats.

Numi Tepulolo

Everything was Very Good! The food could be a little more hot but the portions were good tho! Maybe there could be abit more stuff to do when people go out for their walks, more shade aswell and possibly seats.

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