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The Jet Park Story Journey with us and discover a unique NZ experience


For over 20 years Jet Park Hotels has been dedicated to providing excellent service and genuine Kiwi hospitality to our guests. We are passionate about New Zealand and ensuring that every guest who steps through our doors has the best experience possible.

While our guests are one of our greatest joys, our staff are one of our greatest assets. The outstanding individuals who make up the Jet Park team work tirelessly every day to share their joys and their passions, delivering the very best care and service to our guests and to each other.

Over the years, we have grown from a single hotel in Auckland to a broader family of hotels around New Zealand. Here at Jet Park, we are a family… an extended family that includes not only our staff but also our guests. We pride ourselves on making everyone feel welcome and hope that you find a home within our walls.

The Jet Park Hotels' Mission Statement


Our Business

We aim to operate an ethical business in the Hotel sector offering products and services that provide value for money, quality, exceptional service and consistency. 

  • We will provide excellent service to all customers to achieve total satisfaction.

  • We will accomplish high productivity levels through sound planning, organisation and teamwork.

  • We will earn sufficient profits to ensure investment in the business together with providing a good return to owners.

  • We will earn high employee loyalty and motivation by providing a respectful, safe, collaborative and responsive work environment.

  • We will gain recognition in the market for being a highly professional, ethical, quality-assured business.

Our mission statement concentrates on the four key components that we consider essential: our customers, our owners, our staff and the community in which we operate.

Customers

We value our customers as the foundation of our business. Our relationships with customers and suppliers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.

Staff

We respect the experience and skills of our staff and value the contribution that every person makes to the team. We recognised that pride and enjoyment in the job come from working in a respectful, safe, collaborative and responsive work environment. Our goal is to work together to reward, train and develop our staff in ways that acknowledge performance and individual abilities.

Community

We recognise that our actions must acknowledge our responsibilities for the well being and stability of the community, and our environment as a whole. With this in mind, we will aim to support local community initiatives, and actively undertake and implement environmentally aware business systems and services.

Owners

We have a long-term responsibility to our owners to operate with care, efficiency and of prime importance, at a profit. Our objective is to earn the profits needed to provide a consistent increase in the value of the business, a good return on investment for the owners, and to finance the ongoing development and growth of our business.

Reviews

Pauli C

Great business to work with. We have been supporting and supplying JP with security wristbands since lockdown. We have even undertaken personal delivery on 2 occasions now.

Naida dad

Quaranteened in this facility for 2 weeks. A big room and I could do inddoe exercise freely. Quiet and mofern facility. Cannot tell more.

Nick

Rooms are ver comfortable, the staff are also very nice and helpful

Amandeep Singh

Very good service and friendly staff to help in everything

RitchieLeo

Jet Park Hotel has been great The Staff everyone from security through to house keeping, nurses, and managers have been absolutely epic, so lovely and keen as to help. I am actually so lucky to have had this reception throughout my stay. The daily newsletter was a great touch, keeping is all well informed, and with a feeling of support and contact to the outside world. The rooms - basic but spacious, really clean and tidy, great heating/aircon and good shower. Easily accessible, with good wifi too. The food - a lot of good and humble food during isolation, with little touches of home. Thank you Jet Park

Concernedcitizen84

Great hotel, comfortable clean rooms right next to the airport with the option of parking your car there and enjoying the 24/7 shuttle to and from the airport, they cannot make it any easier. I have stayed there a few times and would again. Thanks

Kaukau Karauria

Awesome isolation experience

Tushar Bhandari

That’s hotel are amazing view That good hotel I visit this hotel I see very cloning hotel and all staff are very good behever all staff good room are awesome good tv and toilet also are very good I love this hotel ...hotel are best hotel in New Zealand I love this hotel and food are very testi spicy cook hotel cooking are good not more Hut very testi food and good food thank you for all next time I am coming soon

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