Tell us what you think!
At Jet Park Hotel, we are fortunate that we have a superb product to work with but this must be complimented by excellent customer service so that guests leave feeling completely satisfied with their stay. It is a frequent occurrence that guests complement our staff throughout the departments on their helpfulness, friendliness, and great customer service; this is also reflected in the positive guest comment cards received.
However, it is also just as important to seek and acknowledge constructive feedback and we recognize that we will not always get it right. Giving us the opportunity to rectify our errors, and learn from the mistakes we have made is greatly appreciated.
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If you would like to provide us with feedback, please email our General Manager |
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Judy Robinson (Leisure Manager, Atlas) says ...
Hey Lynn - Back in the office following our successful trip to Bathurst and a BIG thanks to you – Barry and I were upgraded into the suite it was just lovely! J. We brought the group back to our room for a look and they were most impressed, but in saying that they were most impressed with their rooms and we all had dinner in the restaurant and they we had 2 rooms for the guys on the return also ~ so all in all it was great and as per usual Jet Park looked after my guests with your normal great service!
Paralympics New Zealand says ...
To the team at Jet Park
Thank you for the wonderful welcome shown to the Paralympics New Zealand athletes and team staff at our recent team camp…The New Zealand team was made so welcome at the Jet Park Hotel, and nothing was too much trouble for the Jet Park staff – from moving furniture to allow more room for wheelchairs, assisting with bags and bikes, and arranging the airport transfers and the amazing meals!
Comments from athletes and team support staff were very positive “just like home” and “better than home” and “the best food ever” were repeatedly used.
Thank you for your kindness and hospitality. Without you our Camp would not have been so successful!
Joy H. MacLean says ...
I arrived tired and quite late and from the time I was picked up at the airport, I can only speak highly of the welcome and friendliness of the staff. My room was spotless, the facilities excellent. My breakfast was most enjoyable and served by very pleasant staff. When I am in transit to visit my daughter in Cairns I endeavour to stay here if there is a room available. I find the whole atmosphere very comfortable and have confidence in the reliability of staff to get me to the airport on time. Thank-you!
Terry Rowley says ...
Thank you, we enjoyed our stay and would be very happy to stay with you on our next visit. Overall a well deserved 5 star rating!!!
Mr and Mrs D. Evans say …
Will definitely be staying here again, and will highly recommend this hotel to others. Your staff, facilities, friendliness and service are unbeatable.
Sally Briffault says ...
Staying at your hotel is a great option with the parking service. It makes everything so convenient. We stay at the hotel because of the car park and the shuttle service. This time it was amazing to get hot towels in the shuttle on our return, after a long flight with none. Well done - what a great Idea.
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