Enjoy the efficient friendly service, premium facilities, and wealth of amenities that make staying at Jet Park such a warm, welcoming experience. We are committed to quality, devoted customer service, and excellence at all levels.
Our Promise - We Strive to:
Stay with us and experience authentic, friendly service that will exceed your expectations. Enjoy the attention of our passionate hard-working team who strive to make you feel at home and meet all of your needs, transforming your stay at Jet Park into the perfect holiday. Become a part of our extended family and enjoy the warm welcome, family feel, and efficient service that is at the core of the Jet Park experience. Leave us feeling refreshed and taken care of, looking forward to your return.
Visit reception or our porter’s desks for assistance at any hour, day or night, and our friendly staff will be happy to assist you during your stay.
Stay with us and stay connected with complimentary free internet throughout the hotel. Enjoy our state of the art Wi-Fi network enjoy highspeed internet access with the flexibility to connect whenever and wherever you wish. Broadband wired connections are also available in Superior King, Deluxe King, and Superior Twin rooms. Visitors can also make use of free Wi-Fi in our lounge bar and lobby areas.
Not travelling with an internet capable mobile, computer, iPad or other device? No Problem! We have two PC terminals available in our business centre where you can connect and keep in touch.
Keep your look fresh and neat and enjoy the convenience of our full dry cleaning and laundry service provided by our housekeeping staff. Alternatively, if you prefer to take care of it yourself, make use of our self-service coin laundry, open from 7:00am until 9:30pm.
Open up a world of discovery and incomparable service and enjoy the expert knowledge of our concierge, Bunny Spyve, an official member of the prestigious Clefs d’Or society. Les Clefs d’Or is an internationally recognised professional association, committed to perfecting new standards in guest service. Benefit from Bunny’s experience, knowledge, and authenticity as she assists you with making your time in Auckland and New Zealand a cherished memory for years to come. Gather expert recommendations and advice, supported by a wealth of local knowledge and cultural insights and discover the unique Jet Park experience.
Need assistance or have a question? Contact our concierge.
Browse through a selection of interesting and intriguing gifts, artefacts, jewellery and art available in our gift shop, located in the hotel lobby. Take home selections from our exclusive range of Park Spa luxury beauty products, developed exclusively for the hotel. Rejuvenate and refresh with these unique, sustainable products that contain premium ingredients and incorporate native plant extracts that have long been used by native Māori to soothe and revive.
Keep up to date on incoming and outgoing flights and make sure you keep abreast the status of your flight and any changes. Flights are displayed on the dedicated screen located in our lobby which constantly displays flight arrival and departure information. International flight? Give yourself one less thing to worry about and pick up a NZ immigration departure card from our lobby and complete it before arriving at the airport.