We are a family run Hotel, with an outstanding team dedicated to personal and caring service. We boast an award winning Restaurant and Lounge bar where you can enjoy delicious cuisine and a great selection of NZ wines & some of the best local produce.

There is a room to suit every taste and budget at Jet Park Hotel, from our compact comfortable Overnighters designed for a short quick stay, to our Deluxe rooms & suites if you wish to spoil yourself just a little. Whatever your choice, you will find yourself drifting off to sleep in no time in a comfy bed. Whether on business or holiday, you deserve the best start to your journey, and we are here to make that experience just right for you. With a host of services such as onsite FREE car parking , FREE car storage, 24 hour reception & concierge services, tepid pool, business centre, health club access, gift shop, & conference & meeting facilities, work or play while staying with us is easy.

We are a hotel committed to caring, not only for you as our valued guest, but to our environment, our staff, and our community. We are sure you will ‘feel the difference’ we make to your travels when you start and end your journey at “your Auckland Airport residence”. Come join us...

Jet Park Hotel, formerly known as “Jet Inn Hotel” was opened in June 1998. It has grown in several stages over the years; beginning with a 90 room property then in July 2004 the addition of 45 deluxe rooms, and in August 2008 a further 45 deluxe rooms and 3 apartments were added, bringing the total number of rooms to170

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Read more about our history

Our Business

 

 

We aim to operate an ethical business in the Hotel sector offering products and services that provide value for money, quality, exceptional service and consistency at Auckland Airport. 

 

• We will provide an excellent service to all customers to achieve total satisfaction.

• We will accomplish high productivity levels through sound planning, organisation and teamwork.
• We will earn sufficient profits to ensure investment in the business together with providing a good return to owners.
• We will earn high employee loyalty and motivation by providing a respectful, safe, collaborative and responsive work environment.
• We will gain recognition in the market for being a highly professional, ethical, quality-assured business.

Our mission statement concentrates on the four key components that we consider essential: our customers, our owners, our staff and the community in which we operate.

Customers

We value our customers as the foundation of our business. Our relationships with customers and suppliers are based on principles of respect and mutual benefit. We aim to develop profitable and lasting relationships. We want to build on what we do well and to innovate to meet changing customer needs.

Staff

We respect the experience and skills of our staff and value the contribution that every person makes to the team. We recognised that pride and enjoyment in the job come from working in a respectful, safe, collaborative and responsive work environment. Our goal is to work together to reward, train and develop our staff in ways that acknowledge performance and individual abilities.

Community

We recognise that our actions must acknowledge our responsibilities for the well being and stability of the community, and our environment as a whole. With this in mind we will aim to support local community initiatives, and actively undertake and implement environmentally aware business systems and services

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"Everyone is so friendly and welcoming,  They really do make you feel special and cared for..."  I love staying at Jet Park Hotel.

Next to our customers, our team is without a doubt the most important aspect of our Hotel.  We have an outstanding group of individuals working at Jet Park Hotel, who are passionate about their work, their colleagues and providing exceptional caring service to you.  We believe in creating a fun, collaborative work place, where we treat each other with respect, and courtesy.  Being a family business means our whole team is part of the extended family.

Want to know more about our Teams?  Use a link below.

• Management Team
• Sales & Marketing Team
• Reservations Team
• Duty Manager & Concierge Team
• Food & Beverage Team
• Conference Team
• Kitchen Team
• Housekeeping Team
• Admin & Maintenance Team

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The hotel’s great service and facilities have been recognised over the years by various ratings, awards, and nominations:

Hospitality Association of NZ Awards:

• 2011: Winner- NZ Restaurant of the Year - NZ Culinary Fare 2011
• 2010: Winner- Excellence in Marketing
• 2010: Finalist- Best Accommodation Hotel
• 2009: Finalist- Best New/Redeveloped Accommodation Hotel
• 2009: Finalist - Excellence in Marketing
• 2008: Winner- Excellence in Marketing,
• 2008: Finalist- Best Accommodation Hotel
• 2006: Finalist: Excellence in Training & Staff Development
• 2006: Finalist: Excellence in Marketing
• 2004: Finalist: Best Beef
• 2004: Finalist: Excellence in Customer Service
• 2003: Winner: Best Beef

NZ Beef & Lamb Hallmark of Excellence Award:

Years: 2009, 2008, 2007, 2006, 2005, 2003, 2002, 2001, 2000

Qualmark Rating:

The hotel’s Qualmark Rating was upgraded this year to 4-Star Plus Status, previously 4-star. It has also obtained an Enviro-Silver Rating for the Environmental Initiatives it has in place.

Staff Awards:

Several Staff over the years have obtained achievements in regional and national culinary and hospitality competitions, gained HSI Hospitality Training assessor status, and obtained training scholarships.